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How to Install and Activate the RDS Licensing Role on Windows Server 2019/2016?

By January 24, 2020October 3rd, 2020No Comments

In this article, we’ll consider the installation, configuration, and activation of Remote Desktop Licensing role on Windows Server 2019/2016, as well as the installation and activation of the RDS client access licenses (CALs).

Just a reminder that after the installation of Remote Desktop Session Host role, users can use it only for 120 days of a trial period, users can’t connect to an RDS host afterward. According to Microsoft licensing scheme, all users or devices that used RDS features must be licensed. To register and issue remote desktop client access licenses (RDS CALs), there is a separate service in RDS role called Remote Desktop License Server.

Installing the Remote Desktop Licensing Role on Windows Server 2019/2016

You can deploy the Remote Desktop License service on any domain server; it is not necessary to install it on one of the servers on a RDSH farm.

Before you start the installation, add a new server to the Terminal Server License Servers domain group (or make sure you have the permission to change this group membership), otherwise the server won’t be able to issue RDS Per User CAL to the domain users.

You can install Remote Desktop Licensing using Server Manager. To do it, select Remote Desktop Services role in the Add Roles and Features Wizard.

install Remote Desktop Services role

Select Remote Desktop Licensing as the role service.

Remote Desktop Services Licensing service
RDS licensing feature installation

Wait untill the role is installed.

Additionally, install the utility for diagnosing licensing problems on RDS servers —  Remote Desktop Licensing Diagnoser (lsdiag.msc), which can be set using Server Manager: Features -> Remote Server Administration Tools -> Role Administration Tools -> Remote Desktop Services Tools -> Remote Desktop Licensing Diagnoser Tools (by default, when installing the RDS-Licensing service, only the Remote Desktop Licensing Manager console [licmgr.exe] is installed).

install Remote Desktop Licensing Diagnoser Tool

You can also install the RDS Licensing service and lsdiag.msc tool using PowerShell:

Install-WindowsFeature RDS-Licensing –IncludeAllSubFeature -IncludeManagementTools

Activating the RDS License Server on Windows Server

activa rds licensing server

In order to issue licenses to RDP clients, your RDS License Server must be activated. To do it, open the Remote Desktop Licensing Manager, right-click the name of your server and select Activate Server

The RDS licensing server activation wizard will start. Here you will need to select the activation method you prefer. If your server is connected to the Internet, it can automatically connect to Microsoft servers and activate RDS license server. If there is no direct Internet access from the server, you can activate the server using a web browser or by phone.

RDS license server automatic activation
rds license company info

Then you must enter some information about your company (some fields are mandatory). 

It remains to click the Finish button.

rds license server has been successfully activated
review rds activation info

If you right-click the server name in the console and select Review Configuration, you can verify that the RDS License Server is activated and can be used to activate RDSH clients in your domain.

RDS CALs: Types of Remote Desktop Client Access Licenses

Each user or device that connects to Remote Desktop Session hosts must have a client access license (CAL). There are two types of RDS CALs:

  • Per Device CAL – is the permanent license type assigned to a computer or a device that connects to the RDS server more than once (when a device is first connected, a temporary license is issued to it). These licenses are not concurrent, i.e., if you have 10 Per Device licenses, only 10 hosts can connect to your RDS server;
  • Per User CAL – is the type of license that allows a user to connect to the RDS server from any number of computers/devices. This type of license is associated with an Active Directory user and issued not permanently, but for a specific period of time (90 days, by default).If you try to use RDS 2019 Per User CAL in a workgroup (not in a domain), then the RDSH server will forcibly ending a user session every 60 minutes with a message: “Remote Desktop License Issue: There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes”. Therefore, for RDS servers in a Windows Workgroup environment, you need to use only device licensing – Per Device RDS CALs. 

Note. We should note that 2016 RDS CAL may be installed only on a licensing server running Windows Server 2016, the installation of new CALs to the previous Windows Server versions is not supported. Those, you cannot install 2016 RDS CALs on a Windows Server 2012 R2 licensing host.

Installing RDS CALs on Windows Server 2016/2019

Now you must install the package of remote desktop client licenses (RDS CAL) you have purchased on the License Server.

Right-click your server in Remote Desktop Licensing Manager and select Install Licenses.

installing rds CAL
rds cal - enterprise agreement

Select the activation method (automatic, online or by phone) and the license program (in our case, it is Enterprise Agreement).

rds cal - agreement number

The next steps of the wizard depend on which license program you have selected. In case of Enterprise Agreement, you must specify its number. If you have chosen License Pack (Retail Purchase), enter the 25-character product key you got from Microsoft.

Specify the product version (Windows Server 2019/2016), license type (RDS Per user CAL) and the number of licenses to be installed on the server.

select license type and number of RDS CALs

After that, the server can issue licenses (RDS CAL) to clients.

You can convert User CAL RDS to Device CAL (and vice versa) using the Convert Licenses menu item in the RD Licensing Manager console.

Convert RDS CALs

If you have run out of free RDS licenses, you can revoke previously issued RDS Device CALs for inactive computers using the following PowerShell script:

$licensepacks = Get-WmiObject win32_tslicensekeypack | where {($_.keypacktype -ne 0) -and ($_.keypacktype -ne 4) -and ($_.keypacktype -ne 6)}
$TSLicensesAssigned = gwmi win32_tsissuedlicense | where {$_.licensestatus -eq 2}
$RevokePC = $TSLicensesAssigned | ? sIssuedToComputer -EQ

How to Remove RDS CALs from a RD License Server?

If you want to transfer your RDS CAL license set from one Remote Desktop licensing server to another, you can remove installed CAL licenses pack from the licensing server using PowerShell.

Using the following cmdlet, you can list all the installed RDS CAL packages on the server:

Get-WmiObject Win32_TSLicenseKeyPack|select-object KeyPackId,ProductVersion,TypeAndModel,AvailableLicenses,IssuedLicenses |ft

Win32_TSLicenseKeyPack get RDS CAL packs installed

Find the KeyPackId value for the RDS CAL package that you want to remove and run the command:

wmic /namespace:\rootCIMV2 PATH Win32_TSLicenseKeyPack CALL UninstallLicenseKeyPackWithId yourKeyPackId

You can also completely remove all CALs by re-creating the RDS license database. To do this, stop the Remote Desktop Licensing service:

Stop-Service TermServLicensing

Rename the file C:WindowsSystem32lserverTLSLic.edb to C:WindowsSystem32lserverTLSLic.edb_bak and start the service:

Start-Service TermServLicensing

After that, all RDS CAL licenses will be deleted, and you must reactivate them.

Specify a License Server Address on an RD Session Hosts

After the RDS License Server is activated and being run, you can reconfigure RD Session Host to obtain CAL licenses from this server. You can set the license type and specify the name of the license server from the Server Manager GUI, using PowerShell or GPO.

To change the name/address of the licensing server on the RDS host, open Server Manager -> Remote Desktop Services -> Collections. In the upper right menu “Tasks” select “Edit Deployment Properties”.

rds Edit Deployment Properties

In the deployment properties, go to the RD Licensing tab, select the Remote Desktop licensing mode and the RDS license server. Click Add -> Ok.

set rd license server via server manager

If the licensing type is not set on the RDSH server, you will receive the error “Licensing mode for the Remote Desktop Session Host is not configured”.

You can change the RDS license server address and CAL type using PowerShell:

$obj = gwmi -namespace "Root/CIMV2/TerminalServices" Win32_TerminalServiceSetting

Then specify the license type you need:

$obj.ChangeMode(4)Note. Enter 4 if the server must use Per User licensing type, and 2, if it is Per Device.

Then specify the name of the RDS License Server:


And check the current settings:


When configuring RDS licensing parameters for RD session hosts via GPO, you need to create a new GPO and link it to the OU with RDS servers (or you can specify the name of the RDS licensing server using the local Group Policy editor – gpedit.msc). The RD licensing settings are located in the following GPO section: Computer Configuration -> Policies -> Admin Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Licensing

There are 2 RD policies that we need to configure:

  • Use the specified Remote Desktop license servers – the address of the License Server is set;
  • Set the Remote Desktop licensing mode – select RDS CAL license type.
gpo - Use the specified Remote Desktop license servers

RDSH hosts use the following ports to get RDS license from the Licensing server, make sure that they are not blocked by firewalls (or Windows Defender Firewall):

  • TCP/135 – Microsoft RPC;
  • UDP/137 – NetBIOS Datagram Service;
  • UDP/138 – NetBIOS Name Resolutio;
  • TCP/139 – NetBIOS Session Service;
  • TCP/445 – SMB;
  • TCP/49152–65535 – RPC dynamic address range

You can check for open ports using the PortQry utility or the Test-NetConnection cmdlet.

Try to check the License Server status and the number of the issued licenses using RD Licensing Diagnoser (Administrative Tools -> Remote Desktop Services -> RD Licensing Diagnoser).

If there are no warnings, and you see the message “RD Licensing Diagnoser did not identify any licensing problems for the Remote Desktop Session Host server”, then the RDSH server can successfully receive RDS CALs for remote users/devices.

RD Licensing Diagnoser did not identify any licensing problems for the Remote Desktop Session Host server

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